Help in Microsoft® Office Communicator 2010

Microsoft Office Communicator 2010 comes with extremely comprehensive help system. This software comes with a host of new and improved options, such as instant messaging software that lets the user connect to any domain with one client, sophisticated email answering using Voice over IP and joint work on a document, thus, creating the need for a help system extremely important. Here we will share few help features and their usability.

• Help Box with FAQ Section
• Advanced Search Option
• Online Search Option
• Step by Step Troubleshooting

Help Box with FAQ Section

The help box of Microsoft Office Communicator 2010 is quite detailed, and provides useful information about all the various new options that are included in Microsoft Office Communicator 2010 Beta. This help box also contains an extremely informative Frequently Asked Questions section, which provides answers to frequently lodged queries by several users. Help in Microsoft Office Communicator 2010 Beta can be easily accessed by F1, which automatically brings up the Help section.

Advanced Search Option

On the front page, users would find an ‘About’ section which entails the Microsoft Office Communicator 2010 version, and manufacturer's details. The page is divided into two sections, one providing topics and the other providing details on those chosen topics. On the top left corner, you will find a box in which the user can write queries and upon pressing Enter, the help system searches for related queries and brings the results in the left pane. All these topics are highlighted, and if the user clicks on them, the solutions and help dialogs occur on the right pane of the help box. Searching for queries is easy, and help options can also be filtered and refined to provide more accurate results. The top screen enlists several options that can be used by Microsoft Office Communicator 2010 users to facilitate their search.

If the users fail to find their necessary query in the help section, there is always an option for searching for it online. This links users directly to the Microsoft Online help database, which contains queries of millions of users. Users can also lodge their query in the Microsoft database, to which the answer would be mailed directly to their inbox.

Another easy option while using the Help section is that the information given on the page is extremely easy to comprehend and understand. The page contains no difficult terms, and explains everything in a very comprehensive manner, making it very easy for users to fix their issues. The page also includes step by step instructions to fixing problems as well as detailed screenshots which make it extremely convenient to spot problems and know how to fix them. Troubleshooting has become extremely easy using the Help section in Microsoft Office Communicator 2010 Beta.

Overall, the Help section in Microsoft Office Communicator 2010 is a very helpful utility and unlike many other help systems which often fail to provide sufficient information, this one is extremely helpful and informative.

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