Microsoft Outlook 2010: Instant Resolve for ‘Outlook Not Responding’ Error
Are you having trouble working on your Microsoft Outlook 2010? Whenever you try to open up a file or send an e-mail, does your Outlook freeze and/or flash an error message stating ‘Outlook not responding’? Have you gone nuts searching for the right solution? Don’t panic, answers to your problem is right here! Try out these simple to follow solutions and get yourself relieved from such worries in the shortest possible time.
Causes of ‘Outlook not responding’ error
To get the right solution to your problem, it is first important to identify the cause and then look out for its fixes. Here’s the list of possible causes that can push your Outlook application to hang, freeze or not be in a position to respond:
- Latest updates are not installed.
- Recently installed add-in is affecting the performance of Outlook.
- Mailboxes are too large or heavy.
- Faulty Office programs.
- Existing antivirus software is conflicting with Outlook or is not up-to-date.
- User Profile has gone corrupt.
Now that you are aware of the causes, let’s go through the possible fixes that you could apply. :
Install the latest updates
To install the latest updates on your system, check whether Windows Update is configured on your PC to automatically download and install valid and recommended updates. If it’s not, here are the steps to configure Windows Update for automatic updates:
- Type Windows Update in the search box on your computer and then select ‘Windows Update’ from the ‘Programs’ list.
- Select ‘Change Settings’ option given in the left pane.
- Under recommended updates, choose either ‘Give me recommended updates the same way I receive important updates’ or ‘Include recommended updates when downloading, installing or notifying me about updates’ check box and then hit ‘OK’.
To install updates on your Windows PC, follow these steps:
- Type Windows Update in the search box and select it from the Programs list.
- Click on ‘Check Updates’ option given in the left pane and then wait while Windows looks out for the latest updates for your PC.
- Click on the message flashing on your screen stating that important updates are available and then click ‘OK’.
- Now, hit the ‘Install Updates’ button to begin the installation of updates.
If installing the latest updates doesn’t resolve your problem, you can check out the next step given below.
Check if ‘add-ins’ are causing the problem
Add-ins are installed to boost the user experience. However, they can also affect the performance of your Outlook 2010 application. To check if add-ins is the real cause behind the problem, try starting Outlook without using add-ins. Here’s how:
- Go to the Start menu in Windows 7. In Windows 8, click Run from the Apps menu.
- Now, enter Outlook/Safe, in the search box and then hit ‘OK’.
- Close and re-open Outlook.
- If the issue is resolved, open the ‘File’ menu, go to ‘Options’ and then select ‘Add-ins’.
- Select ‘COM Add-ins’ and then hit ‘Go’ button to move onto the next step.
- Now, clear all the check boxes in the list to disable the ‘Add-ins’ and then hit ‘OK’.
- Now, restart Outlook.
- If the issue does not occur, move back to the ‘COMM Add-ins screen’ and enable them one at a time until the error occurs.
If disabling the ‘Add-ins’ did not resolve the problem, go to the next step.
Check if mailbox is overloaded
As the mailbox size increases, more resources are needed to open each folder. If you have a large number of items saved in a single folder, it might affect the performance of Outlook. Thus, to avoid such issues, it is recommended to move several items to a larger folder or archive them using the AutoArchive feature.
If reducing the size of the mailbox did not resolve your problem, move to the next step.
Repair corrupted/damaged Office 2010 programs
If any of your Office 2010 program has gone corrupt or damaged, it can cause problem to your Outlook 2010 program. Here are the steps to repair errors in Office 2010:
- Close Office programs if running.
- Select the ‘Programs and Features’ option by going to the ‘Control Panel’.
- Right-click on the ‘Microsoft Office 2010’ option appearing in the list of installed programs and then click ‘Change’.
- If you have installed Office from a DVD or .msi file, you will have one repair option (Full Repair).
- Click on the ‘Repair’ option to repair the corrupted Office programs.
- Click ‘Finish’ once it’s done.
Now, if repairing the faulty Office programs did not help you, refer to the next solution method.
Check antivirus software
Check if the installed antivirus software is up-to-date and not conflicting with Outlook 2010. Here’s what you need to look at:
- To fight with the newly discovered viruses and other such threats, manufacturers regularly provide updates that you can download and run on your PC. So, check if your antivirus software is updated; get the latest updates promptly and see if it resolves your problem.
- Also, check for the compatibility of your antivirus software with Outlook. If they are incompatible, it might affect the performance of Outlook. In such cases, you can disable all Outlook integration with the antivirus software or try working the other way round and disable the antivirus software add-ins that are installed on Outlook.
If you find that you have still not received answer to your problem, try the next step.
Create a new User Profile
If you find that your user profile has got corrupted, chances are that your Outlook would also get affected. In this case, it is better to create a new user Profile to resolve the problem. Here’s how:
- Open ‘Mail’ by going to the ‘Control Panel’ >Programs>User Accounts > Mail.
- Select the ‘Show Profiles’ option.
- Now, choose the profile that you want to remove and select ‘Remove’.
- Click ‘Add’ to create a new profile.
- Enter the ‘Profile Name’ box to complete the naming process.
- Mention the user name, the primary SMTP address and password and then hit ‘Next’.
- In the next step, look for the prompt on your screen “Allow this website to configure <Yourusername@domain> server settings?
- Now, tick the box for ‘Don’t ask me about this again’ and then hit the ‘Allow’ option.
These are some of the possible causes and their fixes. By using these, you should be able to fix the Outlook 2010 not responding issue.
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