Fixing error “Language Not Supported” in Microsoft® Office 2010

Microsoft Office 2010 files are installed directly from the installation disc or downloaded from the Internet. Normally, to save space these installing files are compressed. Language support errors during installation may occur during to the improper extraction or non-selection of ‘Supplemental Language Support’. Another reason is that the file may be corrupt. This is may also occur if you have downloaded an executable file, not an img-file. Until you fix this issue, whenever you try to install Microsoft Office 2010, the same error will pop up. The solution to this is first clean up all the temporary files and fix any registry errors. You can then either install directly from the downloaded version not the extracted file or get another copy of the installer disc.

• Proper extraction
• MOS Cache
• Regional and language option

Proper extraction

If you want to run the set-up from extracted files, then first check that the folder structure is retained. If you are using WinZip to extract files, and you are extracting to a random location like ‘E:/Office’, it will show the error. The correct way of extraction is through syntax “E:en_office_professional_plus_2010_x86_515486.exe/”. So the extraction location ‘E:/Office’ can be any location. You have to use the above correct syntax or you can directly install it from the downloaded file.

MOScache

In this, first go to the network installation point, open the ‘Config.xml’ file in a text editor, such as Notepad. By default, ‘Config.xml’ is located in the product folder you are installing. For example, if you install Microsoft Office Professional Plus 2010, open the ‘Config.xml’ file in the ‘ProPlus.WW’ folder. Then find the LIS element (); remove the comment marks in the line by deleting the opening tags. Set the attribute to ‘CacheOnly’. Save the file. Run ‘Setup.exe’ on your computer, on the ‘Setup’ command line, specify the path of the modified ‘Config.xml’ file. You can now install it correctly. The reason this error occurs is because of a MOScache mixup between two Microsoft Office versions.

First launch “Regional and Language Options” from Control Panel. Then click the second tab. Ensure both the checkboxes under “Supplemental Language Support” are enabled, and then click ‘Ok’. You need a Windows installation CD for Windows XP. You need your Windows XP CD because it will copy files from the i386 folder. Then reboot the system and try for the Microsoft Office installation again.

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