Microsoft® Office 2010 Diagnostics Tool

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    • Michael Craig

      I have a problem with office 2010 outlook. It keeps crashing and restarting when I go to create a new email or when I reply to an email.

      I am running on Windows 7

      0 Replies »

    • Umang

      First and most importantly backup your emails .

      Now to troubleshoot the issue perform the following steps:

      1. Uninstall Outlook 2010 (only Outlook from the Office suite).

      2.Delete all "Outlook" keys from registry located in "HKEY_LOCAL_MACHINE and the HKEY_CURRENT_USERSOFTWAREMicrosoftOfficeOutlook" (and 8.0Outlook, 9.0Outlook, 10.0Outlook, 11.0Outlook, 12.0Outlook, 14.0Outlook).

      3. Delete all "Outlook" keys in registry.

      4. Reinstall Outlook 2010

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